Privacy Policy

Portugália Airlines Política de Privacidade

By entering and browsing on our websites or applications and using our services, you agree and accept these terms, policies and general conditions of use as well as our Privacy, Security and Data Protection Policy and all the specific terms and conditions of each service or subscribed features. If you do not agree to such we request that you immediately discontinue their use.

Portugália Arlines can modify, add or remove portions of these Terms, Policies and Conditions of General Use and all the terms, policies or conditions stated on its websites and applications at any time without prior notice, and such changes take effect immediately after their publication. The Client or User is solely responsible for remaining informed and for regularly consulting these Terms, Policies and Conditions of General Use and other terms, policies and conditions. By continuing to use this website you agree to any changes made to it.

All rights relating to the present website and its digital presence are reserved.

© All rights reserved.

Terms, policies and conditions of general use of the digital presence of Portugália Airlines



The content and structure of the present website and its digital presence on the Internet are protected by copyright. A prior written permission is required for any reproduction of the information, software or published data, particularly the use of content in the form of texts, parts of texts, data, images, videos or other information in any format. Moreover, Portugália Airlines reserves the right to update and make changes to the published information at any time without prior notice.

Consult these Terms, Policies and Conditions of General Use and visit the website and application pages regularly so as to stay up-to-date on any and all content.



Portugália Airlines deems content to be all and any information in any format on its website. These contents can be changed or updated. It is possible that some of this information may not be updated, despite the speed and diligence of its teams. Portugália Airlines does not guarantee or take responsibility for the fact that the published data are correct, complete or up-to-date at all times and in all their facets. Therefore, no liability for any inconvenience or damage resulting therefrom may be attributed to Portugália Airlines. The use of any of the content existing on this website, in whole or in part, is not permitted without the prior written consent of Portugália Airlines.

If you continue browsing outside of our website via links that lead to third-party websites, Portugália Airlines states herein that it cannot be held responsible for the contents of these pages and Portugália Airlines cannot, therefore, be held liable for any resulting damage.


Image and Video

The images or videos used on this website are protected by copyright and cannot be reused, copied or reproduced in any form or by any means.


Trademarks and Logos

Portugália Airlines trademarks and logos or any name, product or service slogan used on its website are owned by Portugália Airlines and may not be copied, imitated or used, in whole or in part, without prior written permission from Portugália Airlines. The same applies to trademarks, logos, names, products or services, slogans of our partners, licensors or suppliers, who are the owners of those respective trademarks or logos.

The use of metatags or any other "hidden text" using Portugália Airlines or any other name, trademark or product or service name of Portugália Airlines is not permitted without its prior written consent.

The design, programming and architecture of the websites of Portugália Airlines may not be copied, imitated or used, in whole or in part, without its prior written consent.


Privacy, Security and Data Protection Policy

Portugália Airlines is committed to protecting the privacy of its customers and users of this website. In this context, it has prepared this privacy, security and data protection policy, in order to affirm its commitment and respect for the privacy and personal data protection rules.

Portugália Airlines seeks to follow the best practices in this field of personal data protection and security, promoting actions and improving systems to safeguard the protection of the data provided to us by our users.

The use and navigation on our website, filling in our forms and providing data directly or indirectly, implies that the user is aware of and accepts the terms of this privacy and security policy, of the Terms, Policies and Conditions of General Use and other terms, policies and specific conditions of the subscribed services. When subscribing to our services, read the respective terms and conditions carefully. By providing your personal data, you consent to its collection, processing, use and disclosure in accordance with these rules.

All personal information that Portugália Airlines may collect during the visit by the user of the website is done with the user’s prior consent through the acceptance of these terms and policies. All the collected data is processed in accordance with Portuguese law. The relevant data protection policies comply with the guidelines by which Portugália Airlines is governed, ensuring the maximum commitment to respect the privacy of the user.


Privacy and Security Policy - What type of personal data is collected?

Portugália Airlines, collects and processes the personal data necessary to provide services and/or subscription of features, products, services or communication, processing in this context data such as name, personal ID document or tax ID, email, address and telephone number.

Portugália Airlines also collects traffic and location data with the user's prior consent, notwithstanding compliance with the law.

The entity responsible for collecting and processing personal data is Portugália Airlines or any other TAP Group company providing the service and which, in the specific context decides, always in strict compliance with the Personal Data Protection Law, which data is to be collected, the processing means for that data and the format and purpose for which they are to be used.

The collected personal data is processed by computer and in strict compliance with the Personal Data Protection Law. The data is stored in a specific database created for this purpose.

Pursuant to the Personal Data Protection Law, the owner of the data is guaranteed the right of access to their data, as well as the right to update, correct or delete their personal data. This can be done at any time.

Several security measures have been adopted. Portugália Airlines is concerned with ensuring the protection and security of the personal data provided it, by implementing the best technical and procedural practices and ensuring that compliance with this is mandatory by all those who legally access the data.

Portugália Airlines aims with these measures to ensure that the conditions are in place, within its scope, to protect the personal data in its care from any form of unlawful processing.

Accordingly, the forms for collecting personal data on all our websites and applications require browser encrypted sessions, and all the personal data provided us is stored securely in the TAP Portugal systems. Those systems implement the best technical and procedural security practices to protect your personal data.

Notwithstanding the security measures adopted by Portugália Airlines, we advise all our users that when accessing the internet they must take additional security measures, including the use of an updated computer and browser in terms of security, and that they exercise caution when using shared computers. They must also not give their login data to other persons when logging in to their personal accounts.

Portugália Airlines reserves the right to make changes or update its Privacy, security and data protection policy at any time. Such changes shall be duly updated on this page. We suggest you regularly check it to ensure you remain up-to-date on any changes.