Portugália Airlines	Portugália Airlines	Welcome aboard!	The Company, that has been part of the TAP Group since 2007, is investing in this means of interactive communication in order to inform the general public about its values, team, fleet, the services already available as well as those that will be available in the near future.	Portugalia-Airlines
Organization	Organization	There are people around here	<p>By striving everyday towards making this one of the best places to work for, we are also strengthening the entrepreneurial excellence of Portugália Airlines. The good management of the characteristics, skills and expectations of the Employees relates directly to improved performance and customers acknowledgment of the quality of the company.<br></p><p>We have aligned the management of Human Resources with Portugália Airlines global objectives and strategy. Being thus in tune means that we are able to guarantee an efficient service in the areas of Human Resources management and development.</p><p>We know that the human factor makes the difference. We invest in training and look for a dynamic team, committed to the challenges of the future.</p>	Organizacao
Environmental impact	Environmental impact	We take care of the Environment	Portugália Airlines operates flights that abide with the legislation applicable to the aviation market. The current context of scarceness of resources, characterized by a crisis in fossil fuels begs for an ever more strict management of the means available. This optimization of resources tries to meet a reduction of emissions of CO2 and gases with a harmful effect on the atmosphere, as well as noise pollution, as specified in the Kyoto Protocol. Paying special attention to all the measures that may help reduce fuel consumption, Portugália Airlines Fuel Policy is at the forefront of the Company’s concerns, aiming to improve performance and consequently be more efficient.	impacto-ambiental
Ethics & Compliance	Ethics & Compliance	Ethics & Compliance	<p>TAP promotes ethical values as a foundation for corporate and management, respecting the quality of life of the communities in which it is inserted.</p>	etica-compliance
History	History	Flying since 1990		historia
Certifications	Certifications	Certifications		certificacoes

Managing Director's Message

Mário Lobato de Faria

Managing Director

We also take the opportunity to introduce you to our new fleet. Portugália Airlines implemented a total renewal of its fleet in 2016, operating a modern Embraer 190 and Embraer 195 fleet under the TAP express brand. All the information contained here is aimed at conveying a concern with a service of quality and a responsibility towards the environment, the fundamental principles of today’s commercial aviation. Portugália Airlines has a young and dynamic team that pays particular attention to the challenges inherent to this business sector. Human Resources and the quest for constant technological innovation are our main strong points. Every day we work towards optimizing costs, increasing efficiency, improving processes and assuring the quality of operational performance. Furthermore, Portugália believes that safety is everyone’s responsibility and thus deserves better awareness and consideration. Never forgetting that prevention starts on land, we have a team of professionals willing to abide by the strictest safety standards in all stages of all processes, from detailed inspections to demanding operational tests. With this interactive platform we hope to get the necessary feedback for a better positioning on the market. We hope that this can be the gateway to a solid relationship based on trust.

Mário Lobato de Faria

Managing Director

Values

Excellence: We are committed to striving for excellence in everything we do to ensure the satisfaction of our passengers and employees;

Safety - The safety of people and property is our top priority and is at the center of all our activity, adhering to the most demanding national and international regulations.;

Integrity - We interact ethically, transparently, and honestly, ensuring an environment of trust and mutual respect in our relationships;

Sustainability - Our actions bear witness to our commitment to ensuring a balanced coexistence and interaction between the environmental, social, and economic realities, in line with expectations and regulations;

Flexibility: We act in an agile and effective manner, ensuring efficient and safe solutions that add value to TAP Group;

Innovation - We adopt cutting-edge technologies and share knowledge with a view to continuously improving our processes, without fear of failure.

Vision

To ensure the trust and satisfaction of all stakeholders.

Mission

To make a positive contribution to the sustainability of TAP Group by offering competitive operational capacity, passenger and employee satisfaction and reducing the environmental footprint through flexible and agile solutions.

Board Members

Luís Rodrigues	Luís Rodrigues	<img alt="" src="/PublishingImages/SobreNos/Organization/Luis_Rodrigues.jpg" width="3885" style="BORDER:0px solid;" />	CHAIRMAN
Mário Chaves	Mário Chaves	<img alt="" src="/PublishingImages/SobreNos/Organization/diretor_novo.png" style="BORDER:0px solid;" />	EXECUTIVE COMISSION
Gonçalo Pires	Gonçalo Pires	<img alt="" src="/PublishingImages/Lists/Organization/AllItems/DSC_4727_thumb.jpg" width="480" style="BORDER:0px solid;" />	EXECUTIVE COMISSION
Maria João Cardoso	Maria João Cardoso	<img alt="" src="/PublishingImages/SobreNos/Organization/Maria_Joao_Cardoso.jpeg" style="BORDER:0px solid;" />	EXECUTIVE COMISSION
Mário Cruz	Mário Cruz	<img alt="" src="/PublishingImages/SobreNos/Organization/Mario_Cruz.jpg" width="389" style="BORDER:0px solid;" />	EXECUTIVE COMISSION
Sofia Lufinha	Sofia Lufinha	<img alt="" src="/PublishingImages/SobreNos/Organization/Sofia_Lufinha.jpg" style="BORDER:0px solid;" />	EXECUTIVE COMISSION

Company Organization Chart

Ana Bárbara Soares	Ana Bárbara Soares	<img alt="" src="/PublishingImages/SobreNos/Organization/Ana_Soares.jpg" width="943" style="BORDER:0px solid;" />	GROUND OPERATIONS / CUSTOMER SERVICES	1	No	No	No	No
Ana Timóteo	Ana Timóteo	<img alt="" src="/PublishingImages/SobreNos/Organization/ATimoteo.jpg" width="1016" style="BORDER:0px solid;" />	CONTINUOUS IMPROVEMENT AND COMMUNICATIONS	1	No	No	No	No
André Leite	André Leite	<img alt="" src="/PublishingImages/SobreNos/Organization/Andre_Leite.jpg" style="BORDER:px solid;" />	MAINTENANCE AND ENGINEERING / PART 145	1	No	No	No	No
António Peralta	António Peralta	<img alt="" src="/PublishingImages/SobreNos/Organization/Antonio_Peralta.jpg" style="BORDER:px solid;" />	AIRWORTHINESS / MTO QUALITY	1	No	No	No	No
Carlos Neves Almeida	Carlos Neves Almeida	<img alt="" src="/PublishingImages/SobreNos/Organization/Carlos_Neves_Almeida.jpg" style="BORDER:px solid;" />	LEGAL	1	No	No	No	No
César Barros	César Barros	<img alt="" src="/PublishingImages/SobreNos/Organization/Cesar_Barros.jpg" style="BORDER:px solid;" />	FINANCIAL PLANNING AND CONTROL	1	No	No	No	No
Duarte Leitão	Duarte Leitão	<img alt="" src="/PublishingImages/SobreNos/Organization/Duarte_Leitao.jpg" width="946" style="BORDER:0px solid;" />	SAFETY	1	No	No	No	No
Hugo Oliveira	Hugo Oliveira	<img alt="" src="/PublishingImages/SobreNos/Organization/Hugo_Oliveira.jpg" style="BORDER:0px solid;" />	TRAINING	1	No	No	No	No
Miguel Vaz Pinto	Miguel Vaz Pinto	<img alt="" src="/PublishingImages/SobreNos/Organization/Miguel_Vaz_Pinto.jpg" style="BORDER:px solid;" />	TECHNICAL COORDINATION / PART CAMO	1	No	No	No	No
Ricardo Carvalho	Ricardo Carvalho	<img alt="" src="/PublishingImages/SobreNos/Organization/Ricardo_Carvalho.jpg" style="BORDER:0px solid;" />	FLIGHT OPERATIONS	1	No	No	No	No
Rogério Zacarias	Rogério Zacarias	<img alt="" src="/PublishingImages/SobreNos/Organization/Rogerio_Zacarias.jpg" style="BORDER:0px solid;" />	QUALITY	1	No	No	No	No
Sérgio Bagulho	Sérgio Bagulho	<img alt="" src="/PublishingImages/SobreNos/Organization/Sergio_Bagulho.jpg" width="6016" style="BORDER:0px solid;" />	SECURITY	1	No	No	No	No

IATA Environmental Certification

TAP and Portugália Airlines have successfully obtained the IEnvA certification.

In the IATA environmental certification (IEnvA) framework based on ISO 14001, TAP and Portugália reinforce their determination by approving their environmental policy.

Committed to implementing procedures that continually improve the environmental performance of their operations, TAP and Portugália are determined to optimize the control of the impact of their daily activities in environmental matters. Through a structured and planned approach, this environmental management system aims to ensure the effectiveness of incorporating good practices to minimize environmental impacts.

At this early stage, the certification focuses on activities that generate significant environmental impacts — such as waste management, emissions, and consumption — covering flight operations and corporate facilities. Consequently, TAP and Portugália strengthen their commitment to reducing environmental impacts, contributing to more efficient and responsible operations.

Portugália Certification

TAP Certification

IEnvA Scope

IATA Environmental Assessment

Flight Operations

Global activities to be considered shall include:

Aircraft taxi, take-off, cruise, approach and landing
Cabin operations during flight
Emergency and unforeseen situations related to flight operations

Corporate Buildings

Activities at local corporate buildings to be considered shall include:

Facilities Management
Office Activities
Procurement of aircraft and aircraft cabin products as well as products related to facilities management and office activities

Download the Environmental Policy (Environmental Policy)

Portugália Group's Whistleblowing Channel

Access the Ethical Conduct Channel here

Supplier Code of Conduct

See the Supplier Code of Conduct here(PDF,1MB,EN)

Plan for the Prevention of Risks of Corruption and Related Offences

Report	Report	Interim evaluation report of the Plan for the Prevention of Risks of Corruption and Related Offences October 2023	<img alt="" src="/Style%20Library/PGA/Images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/EticaCompliance/Interim-evaluation-report-of-the-Plan-for-the-Prevention-of-Risks-of-Corruption-and-Related-Offences.pdf
Plan	Plan	Plan for the Prevention of Risks of Corruption and Related Offences of the TAP Group	<img alt="" src="/Style%20Library/PGA/Images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/EticaCompliance/Plan-for-the-Prevention-of-Risks-of-Corruption-and-Related-Offences-of-the-TAP Group.pdf
Report	Report	Relatório de Avaliação Anual do PPR de Abril de 2023	<img alt="" src="/Style%20Library/PGA/Images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/EticaCompliance/Relatorio-de-avaliacao-anual-do-PPR-abril-2023 1.pdf
Report	Report	Relatório de Avaliação Anual do PPR de Abril de 2024	<img alt="" src="/Style%20Library/PGA/Images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/EticaCompliance/Relatorio-de-Avaliacao-Anual-do-PPR-Abril-2024-Anexos 1.pdf
Report	Report	Relatório de Avaliação Intercalar do PPR de Outubro de 2024	<img alt="" src="/Style%20Library/PGA/Images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/EticaCompliance/Relatorio-de-Avaliacao-Intercalar-do-PPR-Outubro-2024-VF-25-10-2024 1.pdf

Anti-Corruption Policy

See the TAP Group's Anti-Corruption Policy here here (PDF,1MB,EN)

Good Conduct Policy for preventing and Combating Workplace Harassment

See the TAP Group's Good Conduct Policy for preventing and Combating Workplace Harassment here (PDF,1MB,EN)

1987

Take off

1987

Take off

The idea of creating a new company in the commercial aviation market came about in 1987, an initiative of Coopav - Cooperativa de Pilotos (Pilots Cooperative), Transconsult - Gabinete de Estudos e Projetos (Studies and Project Bureau for the Transport Sector) and Grupo Espírito Santo.

The project materialized a year later with the incorporation, on 25th July 1988, of a public limited company with exclusively Portuguese and private capital.

Even though it was created in 1988, the Company only began operating in 1990. The city of Oporto was the destination for the first official flight, operated by a Fokker 100 that departed from Lisbon on the 7th July of that year. On that very same day the route Lisbon/Faro began.

1992

From domestic flights to internationalization

Internationalization began in June 1992 with regular flights to Cologne, Turin and Strasbourg. Later the acquisition of two new Fokker 100 meant that market niches in Europe could be conquered.

With the full liberalization of the European airspace, in January 1993, Portugália Airlines was able to pursue its expansion projects, adding, in the years that followed, the cities of Madrid, Brussels, Mulhouse/Basel, Hannover and Stuttgart to its route map. In view of the new operational necessities the fleet was increased with two more Fokker 100.

1992

1997

European regional company

1997

European regional company

In April 1997 the Company launches seven new destinations in the Iberian Peninsula and the United Kingdom: Barcelona, Bilbao, Las Palmas, Gran Canaria, Tenerife, Valencia, Palma de Mallorca and Manchester. To satisfy the growing operational needs and to make the fleet more flexible six Embraer 145 (49 seats) aircraft are bought.

The expansion to the French market happened between 1998 and 1999 with five new important destinations: Nice, Lyon, Marseille, Bordeaux and Toulouse. Still in 1999, a code-share agreement with the Moroccan Company Regional Air Lines added the Casablanca route, Portugália Airlines first non-European destination. The Company’s fleet stabilized in 2000 with 14 aircraft (6 Fokker 100 and 8 Embraer 145) operating until 2016. Portugália Airlines asserted itself on the European market as a private and innovative airline, guided by high level service standards. Its efficient and rigorous management and the team’s dedication and commitment to the passengers earned international recognition, as evidenced when it received the title of Best Regional Airline in Europe 2001, 2002, 2003, 2004, 2005 and 2006 and the Skytrax Award for Best Cabin Staff in Europe, in 2005.

In 2004 Portugália Airlines spun-off its handling area and associated itself with the TAP Group. SPdH – Serviços Portugueses de Handling, SA, where the Company has 6% of the share capital, was created as a result of such a process. Later that company changed its name to Groundforce.

2007

Integration in the TAP Group

In mid 2007, Portugália Airlines integrates the TAP Group and takes on a new business model. The Company stops working the regional market independently and starts working within a Group logic as a supplier of flight capacity by hiring its aircraft to TAP.

The acquisition of Portugália Airlines strengthened the competitive position of TAP making the most of the already existing resources and of the various synergies resulting in the growth and improved offer in terms of the Group’s network. With Portugália Airlines participation the Oporto hub continues to grow. In spite of the existing contractual relationship, Portugália Airlines and TAP are independent companies that have their own legal identity within the same Group.

2007

2016

Fleet renewal

In 2016, the Company renewed its fleet, and is now operating with a fleet of 9 Embraer 190 and 4 Embraer 195.

This renewal brought to Portugália Airlines a new image, an increase in passenger capacity and greater flexibility while maintaining the same consistency and quality in the service provided.

The renewal of the fleet was a challenging project that Portugália Airlines took on with commitment, efficiency and dynamism.

The Company's aircraft fly today under the TAP express brand, supporting TAP's commitment to the regional market.

"The future continues with TAP express!

ANAC	ANAC	Air Operator Certificate Ref.: Nº: PT-01/90	<img alt="" src="/style%20library/PGA/images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_COA_EN.pdf
ANAC	ANAC	Continuing Airworthiness Management Organisation Certificate – Reference: PT.CAMO.009	<img alt="" src="/style%20library/PGA/images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_PartM_EN.pdf
ANAC	ANAC	Maintenance Organization Approval Certificate (Part 145) Ref.: Nº: PT.145.008	<img alt="" src="/style%20library/PGA/images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_Part145_EN.pdf
ANAC	ANAC	Approved Training Organization Certificate Ref.: Nº: PT.ATO.006.03	<img alt="" src="/style%20library/PGA/images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_PT_ATO_EN.pdf
ANAC	ANAC	Maintenance Training Organization Approval Certificate (Part 147) Ref. : Nº : PT.147.007	<img alt="" src="/style%20library/PGA/images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_MTO_EN.pdf
IOSA	IOSA	IOSA Operator	<img alt="" src="/STYLE%20LIBRARY/PGA/IMAGES/PDF-ICON.PNG" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_IOSA_EN.pdf
DGERT	DGERT	Training Certified Organization	<img alt="" src="/style%20library/PGA/images/pdf-icon.png" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Certificado_PGA_DGERT_EN.pdf
TAP Group	TAP Group	Plan for the Prevention of Risks of Corruption and Related Offences of the TAP Group	<img alt="" src="/STYLE%20LIBRARY/PGA/IMAGES/PDF-ICON.PNG" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Plan for the Prevention of Risks of Corruption and Related Offences of the TAP Group.pdf
Grupo TAP	Grupo TAP	Code of Ethics and Conduct TAP Group	<img alt="" src="/STYLE%20LIBRARY/PGA/IMAGES/PDF-ICON.PNG" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Codigo_Conduta_Etica_Grupo_TAP_EN.pdf
TAP Group	TAP Group	Interim evaluation report of the Plan for the Prevention of Risks of Corruption and Related Offences of the TAP Group	<img alt="" src="/STYLE%20LIBRARY/PGA/IMAGES/PDF-ICON.PNG" style="BORDER:0px solid;" />	https://www.portugalia-airlines.pt/Certificacoes/Interim evaluation report of the Plan for the Prevention of Risks of Corruption and Related Offences of the TAP Group.pdf
IENVA-Portugalia-IE-2024-Certificate-en	IENVA-Portugalia-IE-2024-Certificate-en	IATA Environmental Assessment (IEnvA) Organization		https://www.portugalia-airlines.pt/Certificacoes/IENVA-Portugalia-IE-2024-Certificate-en.pdf

Ethics & Compliance	Ethics & Compliance	<img alt="" src="/PublishingImages/SobreNos/_Navegacao/Etica_Compliance.jpg" style="BORDER:0px solid;" />	etica-compliance
Portugália Airlines	Portugália Airlines	<img alt="" src="/PublishingImages/SobreNos/_Navegacao/home-formacao.png" style="BORDER:px solid;" />	Portugalia-Airlines
Organization	Organization	<img alt="" src="/PublishingImages/Lists/AboutUs/AllItems/Portugalia19Março2019%20(164).JPG" width="1731" style="BORDER:0px solid;" />	Organizacao
Environmental impact	Environmental impact	<img alt="" src="/PublishingImages/SobreNos/_Navegacao/ambiental.jpg" style="BORDER:px solid;" />	impacto-ambiental
History	History	<img alt="" src="/PublishingImages/SobreNos/_Navegacao/historia.jpg" style="BORDER:px solid;" />	historia